How Front Desk AI is changing the game for local governments

Local government teams are handling more calls, emails, and walk-ins than ever, without more staff or time. In this on-demand webinar, Travis Noll, COO and co-founder of Just Appraised, walks through how assessor’s offices are using AI to manage constituent communication without replacing people.

Join us on

December 3, 2025 12:00 PM

EST

Hosted by Travis Noll, Co-Founder and Chief Operations Officer at Just Appraised

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

In this session, we focus on the real front-desk problems assessor’s offices are facing, and where AI actually helps.

You’ll learn:

Why assessor’s offices are overwhelmed with routine calls and emails, and why that work keeps crowding out higher-value tasks
What AI is good at in government settings, and where it should never be used
How offices are using AI to answer predictable questions, route requests, and track response performance
What “crawl, walk, run” looks like when introducing AI to staff without creating risk or resistance
A live walkthrough of Front Desk AI, including email, chat, and phone use cases

What we'll cover:

We hosted this session because we see the same pattern across hundreds of assessor’s offices:

Staff are spending hours answering the same questions every week
Shared inboxes and phone logs make it hard to track who’s doing what
Institutional knowledge is walking out the door through retirements
New tools often promise more than they deliver

This webinar isn’t about hype. It’s about showing how AI can support staff by handling predictable, repetitive work, while keeping judgment, empathy, and decision-making firmly in human hands.

If you’re exploring AI for constituent services and want a grounded, practical perspective from people who work with assessors every day, this session is for you.